Nov 3, 2020
Conflict is by far the highest source of stress and stress-related illnesses. In fact, according to a study commissioned by CPP Inc. — publishers of the MBTI & TKI Conflict Mode Instrument, the authors defined conflict as: “any workplace disagreement that disrupts the flow of work.”
The report “Workplace Conflict and How Businesses Can Harness It to Thrive” demonstrates how pervasive conflict is in the workplace:
85% of employees deal with conflict on some level
12 % of employees say they frequently witness conflict among the senior team.
49 % of conflict is a result of personality clashes & “warring egos.”
34 % of conflict is caused by stress in the workplace
33 % of conflict is caused by heavy workloads.
The inability for managers in the US to effectively manage conflict & bring about positive resolution costs them nearly1 full day of productivity per month! It would be good to see the global and African data.
How can you handle conflict?
1. Search within yourself and see what the source of conflict is.
2. Know your values, conflict style & determine if your style is suitable for resolving the conflict.
3. Seek help wisely to resolve it courageously or accept to let go of the conflict.